Cancellation/Reschedule Policy

We sincerely ask for at least 6 hours advance notice if you need to cancel or reschedule your appointment. $50 service fee will be charged for cancellation or rescheduling within 6 hours to your appointment time

Late Arrival Policy

We ask our guests to arrive at their scheduled appointment time to ensure adequate time for a quality experience with their stylist. We will do our best to accommodate late arriving guests within their reserved service time slot.

Lashwell does not impose any late arrival fees, but clients who arrive 15 minutes later than their scheduled appointment may be asked to reschedule. This policy stands so that we can ensure quality service for you as well as other Lashwell clients who arrive following your appointment.

Refill Policy

Lashwell will NOT perform refills on work that has not been done by us.
Fee of $50 will be charged for removing eyelash extensions from another salon.